Terms of Service

Welcome! We've kept these terms short and in plain language — no legal jargon. If anything is unclear, just reach out to us and we'll explain.

Last updatedMay 4th, 2026
1.

Privacy-first

You can stay anonymous and do not need to provide any personal information to use this platform. We respect your privacy and will never ask for more than what's necessary to run your account.

2.

Your health data never leaves your device

  • Your health data is stored only on your device, encrypted.
  • We never have access to your health data, so there is nothing we can sell to third parties even if we wanted to.
  • You can export your data at any time, encrypted, and import it on another device.
  • You can delete your data at any time.
3.

How AI works on this platform

We use a private AI that runs in a Trusted Execution Environment (TEE) without sending your chat to external AI providers or to the cloud. Your health data always stays private.

4.

Fair use of the platform

The AI is provided for normal, personal use. To keep the platform fair and running well for everyone, you agree to:

  • Use the platform only for its intended purpose — understanding your own health data.
  • Not automate, script, or send an unusually high number of requests (excessive use that goes beyond normal individual usage is not permitted).
  • Not attempt to reverse-engineer, extract, or misuse the AI or the platform's technology.
  • Not use the platform for any illegal activity.
  • We may suspend accounts that seriously violate these terms.
5.

Your responsibilities

  • The insights you receive are for informational purposes only — not medical advice, diagnosis, or treatment. Always speak to a qualified healthcare professional before making health decisions.
  • AI can make mistakes. Do not rely on platform insights alone for health decisions.
  • We are not liable for any harm resulting from actions taken based on platform content.
  • We are not responsible for third-party apps or devices you connect.

Changes to the terms

If we make significant changes in the terms we'll notify you in advance and will not reduce your privacy protections without clear notice. Continuing to use the platform after that means you accept the updated terms.

Questions? We're here.

If anything is unclear or you have a concern, contact us at support@catina.box. We read every message.