Terms of Service

Welcome! These terms are short and written in plain language. Contact us whenever you would like clarification.

Last updatedAugust 20, 2026
1.

Privacy-first

Personal information is optional. Catina requests only the account information needed to operate the service.

2.

Health Vault storage and control

  • Supported health records are stored in an encrypted local Health Vault.
  • Standard vault unlock is assisted by Catina's account backend. Extra Local Protection separately adds passphrase-gated local encryption.
  • You can export your data at any time, encrypted, and import it on another device.
  • You can delete your data at any time.
3.

How AI works on this platform

For current sensitive AI features, the browser verifies an attested Trusted Execution Environment before establishing a secure session. Supported request and response bodies are encrypted end to end to that enclave. A verified session may be reused for up to 30 minutes. Operational headers and metadata needed for authentication, routing, limits, billing, and reliability remain visible to the relevant service providers. A verification failure stops the sensitive request before transmission.

4.

Fair use of the platform

The AI is provided for normal, personal use. The following uses are prohibited:

  • Use outside the intended purpose of understanding your own health data.
  • Automated, scripted, or unusually high-volume requests beyond normal individual usage.
  • Attempts to reverse-engineer, extract, or misuse the AI or the platform's technology.
  • Illegal activity conducted through the platform.
  • We may suspend accounts that seriously violate these terms.
5.

Your responsibilities

  • The insights you receive are informational. Qualified healthcare professionals provide medical advice, diagnosis, and treatment.
  • AI can make mistakes. Verify platform insights with a qualified healthcare professional before making health decisions.
  • You assume responsibility for actions taken based on platform content, subject to applicable law.
  • Connected third-party apps and devices operate under their own terms and remain your responsibility.

Changes to the terms

Significant changes receive advance notice, including a clear explanation of any change to privacy protections. Continuing to use the platform after the effective date means you accept the updated terms.

Questions? We're here.

If anything is unclear or you have a concern, contact us at support@catina.box. We read every message.